Frequently Asked Questions

Find answers to common questions about our pilates classes, policies, and studio.

All bookings are made through our Vagaro system - you can book online via our Book Online page, through the Vagaro app, or view the schedule first. If you prefer personal service, you can also call or text Linda directly. No drop-ins are accepted - all classes require advance booking.
No, we don’t accept drop-ins. All classes require advance booking through our Vagaro system to ensure proper class sizing and personalised attention.
You can book classes up to 4 weeks in advance. We recommend booking early as our small class sizes (maximum 5 people) fill up quickly.
[TBC - Policy details needed from studio owner] Generally, we require 24-hour notice for cancellations to avoid charges and allow other clients to book.
[TBC - Late arrival policy needed] For safety reasons, we may not be able to admit clients who arrive more than 10 minutes late, as proper warm-up is essential.
Beginner classes focus on proper alignment, breathing techniques, and basic reformer movements. Intermediate classes include more complex sequences, increased intensity, and assume familiarity with basic pilates principles.
We recommend starting with our Beginner Friendly classes or booking a private session for personalised introduction. Our small group sizes ensure individual attention even in group classes.
Yes! We offer classes in both English and Mandarin. When booking, you can see the instruction language in the class name (e.g. ‘Beginners (Chinese language)’). For private sessions, you can specify your preferred language.
Our specialised pre/post natal classes are designed for expecting and new mothers, with certified instruction focused on safe, modified exercises for pregnancy and postpartum recovery. Maximum 3 people per class for extra attention.
Group classes have a maximum of 5 people to ensure personalised attention. Pre/post natal classes are limited to 3 people for specialised care.
[TBC - Dress code guidelines needed] Generally, comfortable fitted activewear that allows for movement. Grip socks are recommended for safety on the reformer equipment.
[TBC - What to bring guidelines needed] We provide all equipment, mats, and accessories. Just bring water and a towel if desired.
Yes, all new clients must complete a health screening form before their first class. We also require disclosure of any injuries or health conditions that may affect your practice.
We accept major credit cards and online payments through our Vagaro booking system. For cash payments or bank transfers, please contact Linda directly to arrange.
[TBC - Refund policy needed] Please contact us to discuss specific circumstances. We aim to be flexible while maintaining fair policies for all clients.
Yes, when properly modified by a certified instructor. Pilates is actually one of the safest forms of exercise during pregnancy because it’s low-impact, focuses on core stability, and can be easily adapted for each trimester. However, you MUST have medical clearance from your healthcare provider before starting any exercise program.
You can typically start at any stage of pregnancy with your doctor’s clearance. If you’re new to pilates, we recommend starting with private sessions first to learn proper form safely. If you were already doing pilates pre-pregnancy, we’ll modify your existing routine appropriately.
Absolutely! Many of our prenatal clients are complete beginners. We start slowly with private sessions to teach you the fundamentals safely, then progress at your comfort level. Being pregnant doesn’t disqualify you from starting pilates - it just means we take extra care with your program.
We work with many women who have various pregnancy considerations. Your safety is paramount, so we’ll need detailed medical clearance and will modify everything based on your specific situation. Some conditions may mean exercise isn’t appropriate, which is why doctor’s approval is essential.
Generally 6-8 weeks postpartum with your doctor’s clearance, though this varies based on your birth experience (vaginal vs. C-section). We recommend starting with private sessions to assess your core recovery, check for diastasis recti, and gradually rebuild your strength safely.
Many women find significant relief from pregnancy-related back pain through pilates. Our exercises focus on strengthening the muscles that support your spine and pelvis, improving posture, and releasing tension. However, we always work within your comfort level and stop if anything causes discomfort.
We have 5 professional reformers plus extensive accessories including boxes, springs, straps, and props. All equipment is maintained to the highest safety standards.
We’re located at 22 Ardgour St, Balwyn North, VIC 3104. Convenient street parking is available near the studio.
[TBC - Operating hours needed] We offer classes 6 days a week (closed Wednesdays) with morning and evening options to suit different schedules.
Yes, convenient street parking is available on Ardgour St and surrounding streets in the residential area.
[TBC - Accessibility information needed] Please contact us to discuss specific accessibility requirements and we’ll do our best to accommodate.

Still Have Questions?

Can't find what you're looking for? We're here to help with personalised guidance.

Contact Us