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Take the Mystery Out of Your First Class

Feeling nervous about trying pilates for the first time? You’re not alone! Every single person in our studio was once exactly where you are now curious about pilates but unsure what to expect. Here’s everything you need to know to feel completely prepared and confident.

What to Wear & Bring

Recommended Attire

• Leggings or fitted shorts Avoid baggy pants that get caught
• Fitted t-shirt or tank top Easy movement without fabric bunching
• Sports bra (if needed) Something supportive but comfortable
• Grip socks Essential for safety on the reformer

What We Provide

All equipment, mats, and accessories are provided. Just bring water and your enthusiasm to learn!

Health & Safety First

All new clients must complete our health screening that will be emailed to you prior to your first class (or fill it out at the studio) to ensure we can provide safe and suitable training that meets your individual needs.

Please let us know if you have:

• Any injuries or physical limitations
• Recent surgeries or medical procedures
• Pregnancy or recent childbirth
• High blood pressure or heart conditions

Don’t worry we can modify almost everything to work for your body!

What Happens in Your First Class

Common First-Timer Concerns (Answered!)

Frequently Asked Questions

Find answers to common questions about our pilates classes, policies, and studio.

All Prenatal & Safety Booking Classes Studio Policies

How do I book a class?

All bookings are made through our Vagaro system - you can book online via our Book Online page, through the Vagaro app, or view the schedule first. If you prefer personal service, you can also call or text Linda directly. No drop-ins are accepted - all classes require advance booking.

Can I drop-in without booking?

No, we don’t accept drop-ins. All classes require advance booking through our Vagaro system to ensure proper class sizing and personalised attention.

How far in advance can I book?

You can book classes up to 4 weeks in advance. We recommend booking early as our small class sizes (maximum 5 people) fill up quickly.

What's your cancellation policy?

[TBC - Policy details needed from studio owner] Generally, we require 24-hour notice for cancellations to avoid charges and allow other clients to book.

What if I'm running late?

[TBC - Late arrival policy needed] For safety reasons, we may not be able to admit clients who arrive more than 10 minutes late, as proper warm-up is essential.

What's the difference between beginner and intermediate classes?

Beginner classes focus on proper alignment, breathing techniques, and basic reformer movements. Intermediate classes include more complex sequences, increased intensity, and assume familiarity with basic pilates principles.

I've never done pilates before. Which class should I start with?

We recommend starting with our Beginner Friendly classes or booking a private session for personalised introduction. Our small group sizes ensure individual attention even in group classes.

Do you offer classes in Mandarin?

Yes! We offer classes in both English and Mandarin. When booking, you can see the instruction language in the class name (e.g. ‘Beginners (Chinese language)’). For private sessions, you can specify your preferred language.

What's included in pre/post natal classes?

Our specialised pre/post natal classes are designed for expecting and new mothers, with certified instruction focused on safe, modified exercises for pregnancy and postpartum recovery. Maximum 3 people per class for extra attention.

How many people are in each class?

Group classes have a maximum of 5 people to ensure personalised attention. Pre/post natal classes are limited to 3 people for specialised care.

What should I wear to class?

[TBC - Dress code guidelines needed] Generally, comfortable fitted activewear that allows for movement. Grip socks are recommended for safety on the reformer equipment.

What should I bring?

[TBC - What to bring guidelines needed] We provide all equipment, mats, and accessories. Just bring water and a towel if desired.

Do you have health screening requirements?

Yes, all new clients must complete a health screening form before their first class. We also require disclosure of any injuries or health conditions that may affect your practice.

What payment methods do you accept?

We accept major credit cards and online payments through our Vagaro booking system. For cash payments or bank transfers, please contact Linda directly to arrange.

Do you offer refunds?

[TBC - Refund policy needed] Please contact us to discuss specific circumstances. We aim to be flexible while maintaining fair policies for all clients.

Is pilates safe during pregnancy?

Yes, when properly modified by a certified instructor. Pilates is actually one of the safest forms of exercise during pregnancy because it’s low-impact, focuses on core stability, and can be easily adapted for each trimester. However, you MUST have medical clearance from your healthcare provider before starting any exercise program.

When can I start prenatal pilates?

You can typically start at any stage of pregnancy with your doctor’s clearance. If you’re new to pilates, we recommend starting with private sessions first to learn proper form safely. If you were already doing pilates pre-pregnancy, we’ll modify your existing routine appropriately.

I've never done pilates before - can I start while pregnant?

Absolutely! Many of our prenatal clients are complete beginners. We start slowly with private sessions to teach you the fundamentals safely, then progress at your comfort level. Being pregnant doesn’t disqualify you from starting pilates - it just means we take extra care with your program.

What if I have pregnancy complications?

We work with many women who have various pregnancy considerations. Your safety is paramount, so we’ll need detailed medical clearance and will modify everything based on your specific situation. Some conditions may mean exercise isn’t appropriate, which is why doctor’s approval is essential.

When can I return to pilates after birth?

Generally 6-8 weeks postpartum with your doctor’s clearance, though this varies based on your birth experience (vaginal vs. C-section). We recommend starting with private sessions to assess your core recovery, check for diastasis recti, and gradually rebuild your strength safely.

Will pilates help with my back pain during pregnancy?

Many women find significant relief from pregnancy-related back pain through pilates. Our exercises focus on strengthening the muscles that support your spine and pelvis, improving posture, and releasing tension. However, we always work within your comfort level and stop if anything causes discomfort.

What equipment do you have?

We have 5 professional reformers plus extensive accessories including boxes, springs, straps, and props. All equipment is maintained to the highest safety standards.

Where are you located?

We’re located at 22 Ardgour St, Balwyn North, VIC 3104. Convenient street parking is available near the studio.

What are your operating hours?

[TBC - Operating hours needed] We offer classes 6 days a week (closed Wednesdays) with morning and evening options to suit different schedules.

Is parking available?

Yes, convenient street parking is available on Ardgour St and surrounding streets in the residential area.

Is the studio accessible?

[TBC - Accessibility information needed] Please contact us to discuss specific accessibility requirements and we’ll do our best to accommodate.

Studio Policies

Why New Clients Love Be Kind Pilates

We’re excited to welcome you to the Be Kind Pilates community where quality, personalization, and kindness guide every session.